Effective Communication at Work
A program designed to improve communication skills in the workplace by focusing on listening, understanding, and responding effectively. It aims to reduce communication errors and increase productivity by addressing automatic thoughts that can lead to misinterpretations. This program now incorporates social dynamics and group interactions, along with diverse activity types to promote engagement and retention. Gamification elements have also been enhanced for increased motivation.
Program Modules
Mastering the Art of Listening
Learn to actively listen by paying attention to verbal and non-verbal cues, and voice modulation. This module focuses on practical exercises and real-world application.
Recognizing Verbal Cues: Active Recall
DailyIdentify key verbal cues during conversations and immediately apply active recall techniques.
Observing Non-Verbal Cues: Role Play
DailyPractice observing body language and facial expressions through role-playing exercises.
Voice Modulation: Analyze Recordings
DailyListen to the tone of voice in recorded conversations and analyze the impact of different modulations.
Decoding Messages: The Power of Understanding
Learn to give meaning to what you hear and identify common sources of misinterpretation. This module focuses on perspective-taking and collaborative problem-solving.
Interpret Messages: Collaborative Discussion
DailyParticipate in a group discussion to identify potential misinterpretations and alternative perspectives.
Crafting Effective Responses
Learn how to respond appropriately based on accurate understanding and manage your automatic thoughts. This module emphasizes emotional regulation and constructive communication.
Crafting Appropriate Responses: Scenario Simulation
DailySimulate real-world scenarios and practice crafting appropriate responses considering alternate interpretations.
Manage automatic thoughts: Thought Journaling
DailyIdentify and challenge negative thoughts through daily thought journaling.
What You'll Accomplish
- Improve listening skills by paying attention to verbal and non-verbal cues.
- Enhance understanding by accurately interpreting messages and avoiding misinterpretations.
- Develop effective responding skills by managing automatic thoughts and crafting appropriate replies.
- Reduce communication errors and increase productivity in the workplace.
- Apply effective communication skills in social and group interactions.
- Increase engagement and retention through varied activity types and enhanced gamification elements.
Full program access + updates