Mastering Emotional Intelligence (EQ) - Goleman's Way

Understand the definition of EQ and its components, with insights into how it differs from IQ and its impact on success.

“Emotional intelligence is your ability to recognize and understand emotions in yourself and others and your ability to use this awareness to manage your behavior and relationships.”

Delve deeper into the four domains of Goleman's EQ framework: Self-Awareness, Self-Management, Social Awareness, and Relationship Management. Explore practical applications and scenarios.

“Emotional intelligence is about the self and the social. Self is about how you manage yourself, and social is about how you handle relationships.”

Practice Goleman's recommended techniques to enhance your self-awareness: journaling, watching yourself like a hawk, and cultivating the pause. Focus on understanding triggers and emotional reactions.

“Try to quit treating your feelings as if they were good or bad. Judging your emotions prevents you from understanding them.”

Implement strategies to manage your emotions, such as counting to 10 (mindfulness), making goals public (commitment device), and actively controlling your self-talk (cognitive restructuring).

“Count to 10 if things get out of hand. This is a basic self-management trick to get some time and re-engage your rational mind.”

Develop social awareness skills by learning about body language (non-verbal cues) and cultivating active listening. Focus on observing and understanding others' emotional states and perspectives.

“Learn about body language. I really believe that this is the fastest way to improve your EQ.”

Enhance relationship management by actively seeking feedback (vulnerability), explaining decisions transparently (building trust), and demonstrating an open-door policy (accessibility).

“Ask for feedback and learn from it.”